The only bad failure is the one from which we fail to learn.

That has been the guiding statement behind each Failure Report we’ve released. Each year, we celebrate you and the incredible successes you’ve made possible. And most organizations put a premium on celebrating successes at the end of every year, right? We certainly do! But we also believe we have a great deal to learn from our failures, which is why we share them you at the end of every year, in hopes of learning and avoiding those same mistakes in the future.

This is part one of our three part report for 2013. Come back to hear details of the biggest failure we experienced (and are still experiencing) last year.

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